Privacy, is committed to ensuring the privacy of personal information obtained through its online services. We suggest that you read the policy described below, to understand the treatment of your personal information.

What kind of Personal Information is collected?

At we collect information in a variety of ways from different areas of our website. Any personal information that you voluntarily enter on our website is subject to security and privacy regulations.

Information is requested such as:

First name(s) and surname(s).



Fiscal data for the elaboration of invoices.

The information requested allows us to contact customers when necessary. Users may be contacted by phone or email if additional information is required to complete a transaction.

How is your information used?

We use the information provided during the registration process, program registration and promotions to conduct internal studies on the demographics, interests and behavior of our users as a whole. The most important objective is to know our visitors in order to provide them with products or services according to their needs, as well as more appropriate content and advertising.

How do we protect information?

At the time of hiring a service or buying a product online, bank details will be requested for which we are committed to offering security and confidentiality of the data you provide, for this, we have a secure server under the protocol SSL (Secure Socket Layer) so that the information you send us, is transmitted encrypted to ensure their protection.

To verify that you are in a protected environment, make sure that an "S" appears in the navigation bar "httpsS"://.

Please be advised that no Internet transmission can be guaranteed to be 100% secure, therefore, while we strive to protect your personal information, no data transmission can be guaranteed to be secure. Once we receive the data, we will make our best effort to safeguard the information on our server.

What are Cookies and how are they used?

Cookies are small pieces of information that are sent by the website to your browser.

Cookies are stored on your computer's hard drive and are used to determine your preferences when you connect to our portal services, as well as to track certain behavior or activities carried out by you within our website.

They also allow us to recognize you when you enter our website, detect the bandwidth you have selected to enter the home page of our website and know, what information is advisable to highlight, calculate the size of the audience and measure some traffic parameters.

Confidentiality of Information.

When you are on our website, you will share your information only with, unless otherwise specified.

We do not assume any obligation to keep confidential any other information that the user provides through newsletters and online chats, as well as the information obtained through cookies, the above in terms established in Article 109 of the Federal Law on Copyright and Section I, Article 76 bis of the Federal Law on Consumer Protection.

The information may only be disseminated in special cases, when it can serve to identify, locate or take legal action against persons who may violate the terms of service of our website or cause damage or interference with the rights of or its properties, other users of the portal or any other person who could be harmed by such activities.

It should be clarified that user information is NOT sold, given away, made available or rented to any third party. If the user does not want their data to be shared, they can decide NOT to use a certain service or NOT to participate in some promotions or contests.

With whom is the information shared?, will not share confidential information with third parties, unless it has express authorization of those who subscribed or when it has been required by court order to comply with procedural provisions.

Modification and update of the Information.

The personal data provided by the user will be part of a file containing his or her profile. The user can modify his profile at any time using his assigned or chosen user/partner number and personal identification number, or he can make the modification via telephone or e-mail to

Users are advised to update their data periodically. If you participate in promotions via email, you can deactivate the service at any time.

Confidentiality of minors.

Safeguarding children's information is extremely important to us and therefore, the data requested to provide the services is minimal.

It is recommended that children, when surfing the Internet, be advised by their parents to approve the submission of personal information.

Changes to the Privacy Policy.

We reserve the right to make changes to this Privacy Policy at any time and to adapt it to new legislation, case law and market practices. It is the responsibility of the user to periodically read the Privacy Policy to be aware of possible modifications. Once introduced in the website, the modification will automatically enter into force.

Eraquimicos S.A. de C.V.

Update January 2018.